Everything sold through FunnelPe is digital: online courses, ebooks, templates, memberships, communities and coaching sessions. Nothing is shipped physically and there are no shipping charges.
When you get your purchase
- Courses, ebooks, templates and files: instantly after a successful payment — an access link is sent to your email (and WhatsApp, if you share your number), and the purchase appears in My purchases.
- Coaching calls and bookings: a confirmation with the date, time and meeting link is sent instantly; the session is delivered at the booked time.
- Memberships and communities: access starts instantly and continues for the period you paid for.
- Seller plans (Pro, Business): the plan features switch on in your dashboard as soon as the payment succeeds.
If you didn't receive it
- Check your spam/promotions folder, or log in to My purchases with the email you used — your access is there.
- Still missing? Reply to your order email (it reaches the seller) or contact us. We resolve delivery issues within 3 working days.
- If money was debited but the order didn't complete, it is either confirmed automatically once the bank confirms, or refunded to the original payment method as per our refund policy.
Contact & grievance redressal
FunnelPe is operated by Skylan Technologies. Grievance Officer: Ravi Kumar. We acknowledge every complaint within 48 hours and resolve it within one month. Address, GSTIN, email and phone are on our Contact page.